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Redbear's avatar
Redbear
Aspirant
Jun 21, 2018

Can't access admin console

Hi - I have a ReadyNAS Duo V1 that is still chugging along quite happy. I just had to replace one of the disks - and I can't now access the Admin console.

I have tried....

Password Recover - email doesn't arrive

OS Reinstall - default user / password doesn't work

Multiple browsers after OS reinstall - default still doesn't work

 

Can anyone help other options please?

12 Replies

Replies have been turned off for this discussion
  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    Hi Redbear

     

    Welcome to the Community!

     

    You have created a duplicate thread so I locked that one down.

     

    Do you have access to your shares? Have you checked the status of the NAS on RAIDar? If you have not installed it yet you can get it here.

     

    If you have access to your shares it would be the best time to perform a full backup. Can you post a screenshot of the RAIDar status and also the error you get when you try to access the Admin page?

     

     

    Regards

     

    • Redbear's avatar
      Redbear
      Aspirant

      Hi

      I have not managed to get to the console yet, no - I have done a factory reset, but the default password is not working - would appreciate any help you can give me

      Can see it on raidar, can browse to it fine - just need to get to the admin console

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Are you sure you are using the correct password?

         

        For a duo v1, the username is admin, and the default password is netgear1.

  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    Hi Redbear

     

    How is your DuoV1? Were you able to get it working?

     

     

    Regards

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