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Mook1's avatar
Mook1
Guide
Aug 18, 2016
Solved

Can't Access Boot Menu - Ultra 6

I realize there are other threads about this issue but mine is a bit diiferent.

 

I just replaced memory in both my Ultra 6s. The steps were:

 

Ultra Unit A

 

Removed disks

Installed new memory

Ran memory test (passed)

Replaced disks

Done

 

Ultra Unit B

 

Removed Disks

Installed new memory

Couldn't access Boot Menu to perform a memory test.

Swapped memory from Unit A and Unit B (with "good" memory)

Couldn't access Boot Menu

Placed blank disk in Unit B and powered up.

Couldn't access Boot Menu

Disk Passed

Started to perform Factory Reset on Unit B

I pulled the plug when I saw "Awaiting RAIDar"

 

So it seems Unit B is working fine other than I can't access the Boot Menu.

 

I would imagine the reset button isn't functioning on Unit B or is it possibly caused by something else?

 

Here's my MAIN question:

 

What should I expect when I put the original disks in Unit B?

 

I noticed that Unit B was assigned a new IP address so I am somewhat uncertain about what to expect.

5 Replies

Replies have been turned off for this discussion
    • Mook1's avatar
      Mook1
      Guide

      Firmware on both units is 4.2.27.

       

      Unit A is working just as it was before the memory upgrade.

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        Ah, it could just be a faulty reset button.

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