NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Noretor
Nov 28, 2016Aspirant
Can't access ReadyNAS ultra 2
Hi!
All help appriciated here :)
I realised that I no longer could access my ReadyNas Ultra 2 from the network. I tried rebooting it and it then made strange noises. I disconnected it as I have had one disc that have not worked properly before. When removing that disc it booted up fine but I could still not access it.
I also have upgraded my mac to the latest OS and have recently made a full reset of my network rebooting everything to factory settings.
I now downloaded the latest Raidar (6.2) but it could still not find the NAS. Now I disconnected the NAS from the network and plugged it in directly to the computer. Now Raidar found it but when clicking either admin page or locate i get the error message that it is not acessable from this computer, pls check network settings.
I now thought it might have something to do with the static IP adress so made a OS reinstall on the NAS. but with no luck.
So now Raidar finds the NAS when wired to the computer but I can't access is. When connected to my home WiFi through wired straight to the router Raidar can't even find the NAS.
What could be the issue here and how can I work to solve it? Worth knowing is that Raidar still says "disc failure" on the second disc even though the whole tray is empty. It also says on status "Volume C: Raid Level X2, not redundant. a disc failure will render this volume dead 1207 of 1841 GB used". Status on the working disc is marked as green.
The firmware used on the NAS is 4.2.28
Many thanks for all the help I can get!
//Nore
Hello Noretor,
Is there a setting on the router page to adjust the port speed of the specific port where the NAS is? Maybe that will help, you should be able to change it back anyway,
Regards,
5 Replies
Replies have been turned off for this discussion
- JennCNETGEAR Employee Retired
Hello Noretor,
Connecting your NAS straight to the computer means you are connecting it via LAN cable between them and there will be no DHCP server. When RAIDar finds the NAS, it will show the current IP address of the NAS and accessing the NAS will not really work unless you put a static/manual IP address to the computer's IP settings that is in the same IP range of the NAS. For example, if the RAIDar shows 192.168.168.168 as the IP address of the NAS, you need to set a static IP address of 192.168.168.x to the computer's IP settings where x being any number other than 168 or greater than 254. Maybe try that and see if you will be able to access the files, and if you can and you do not have backup of the data yet, I strongly suggest you back them up asap.
About the status of the NAS when it is connected to your router, start with the basic, check the physical connections of the NAS and router such as cable between them if its both ends are securely plugged in to the router and NAS, check as well the LED for port on the router where NAS is plugged in if that is lit up. If all are good, check the LED activities.
Welcome to the community!
Regards,
- NoretorAspirantThanks a lot for your help. I have ordered a new HDD to replace the dead one and will try the static IP setting as soon as I get home.
Regarding the router I have tried all that. I can rule out the connection on the NAS side and the cable as it works when connecting directly. I have also tried all ports on the router but nothing happens. When looking on router admin page it recognises that something is connected to the port but for some reason it seems like it don't give out an IP. What could be the reason for this? Only change I have made is that I reinstalled my hole network and earlier had a static IP setting on the NAS. But this should not be the issue as I did a OS re install on the NAS.
//Nore- JennCNETGEAR Employee Retired
Hello Noretor,
Is there a setting on the router page to adjust the port speed of the specific port where the NAS is? Maybe that will help, you should be able to change it back anyway,
Regards,
- NoretorAspirant
Thanks JennC!
Have not been able to try before but now all seems to work!
Have replaced the dead disc with a new one.
//nore
- FramerVNETGEAR Employee Retired
Hello Noretor,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!