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Forum Discussion
Can't access folders after upgrading to 6.9.0
After upgrading to 6.9.0 on my RN 104, I can't open the shares that I had synced with my PC. When i try to open one of the shares from my windows explorer, it asks me for a username and a password and i enter exactly the same thing that i enter from the redycloud desktop app when you click "Admin". The login works on the app and I can see the web page of the NAS and look at settings, shares etc but i can't actually get into the shares.
Very annoying to not have access to files after simple software update. Any ideas?
schwizer
14 Replies
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If you are seeing the web UI when you are using File Explorer, then you likely are using the wrong slash direction. \\nas-ip-address should show you the share list, //nas-ip-address will launch the web ui.
If you launch CMD, you can access the full data volume by entering
net use * /delete
net use t: \\nas-ip-address\data /user:admin nas-admin-password
using the real ip address and admin password of course. The first command terminates any open network sessions, the second attempts to map the NAS data volume to drive letter t. If your destination folder is a private user folder, then it will show up in the home folder of the data volume.
Could do you please try to update to 6.9.1 Beta? It fix some SMB issue on 6.9.0,
In the same boat after I installed windows 10 from scratch.
Here's a workaround I found, but definately not a solution for me (post 3)
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