NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Cliffhanger
Nov 01, 2021Aspirant
Can't access shares or frontview on NGRNDV2 Netgear NAS ReadyNAS Duo v2 1TB
Recently noticed that I could not access my shares on the ReadyNAS. Also couldn't restart from the power button so pulled the power cable. Waited +10sec and put it back in. Now the fan is running at full soeed (won't calm down even after an hour) but still no access ti shares and can't connect to frontview. I've verified that the NAS gets an IP from the router and that it goes away if I pull the network cable. Neither the Disk activity LED or either of the Disk LED's are on.
5 Replies
Replies have been turned off for this discussion
- StephenBGuru - Experienced User
Try installing RAIDar on a PC, and see if it can discover the NAS - and what status it gives you. https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar
Also, it's important to confirm the model. Many Duo (v1) owners mistakenly think they own a v2.
The original Duo (called a v1 here):
- says ReadyNAS Duo on the front panel
- runs 4.1.x firmware
- often has v2 labels in the bottom or back.
The Duo v2
- says ReadyNAS Duo v2 on the front panel
- runs 5.3.x firmware
Please use this info to confirm your model, and report back.
- CliffhangerAspirant
Thank you for you suggestions. I'm using mac osx big sur and running raidar gave "RAIDar could not find any NETGEAR storage on your network. Check that your storage device is powered on and connected correctly."
My sales recipt from 2012 (really been that long?) says "NGRNDV2 Netgear NAS ReadyNAS Duo v2 1TB" but the front does not have v2 on it?
- StephenBGuru - Experienced User
Cliffhanger wrote:My sales recipt from 2012 (really been that long?) says "NGRNDV2 Netgear NAS ReadyNAS Duo v2 1TB" but the front does not have v2 on it?
Then it's the original Duo. A bit odd, since the actual v2 was launched in 2012, so you must have gotten one of the last of the originals.
Cliffhanger wrote:
I'm using mac osx big sur and running raidar gave "RAIDar could not find any NETGEAR storage on your network. Check that your storage device is powered on and connected correctly."
It might be due to big sur (not sure).
Try powering down the NAS, and removing the disks (labeling by slot). Then power up, and see if RAIDar finds the NAS and reports a no disks status.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!