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Cliffhanger's avatar
Cliffhanger
Aspirant
Nov 01, 2021

Can't access shares or frontview on NGRNDV2 Netgear NAS ReadyNAS Duo v2 1TB

Recently noticed that I could not access my shares on the ReadyNAS. Also couldn't restart from the power button so pulled the power cable. Waited +10sec and put it back in. Now the fan is running at full soeed (won't calm down even after an hour) but still no access ti shares and can't connect to frontview. I've verified that the NAS gets an IP from the router and that it goes away if I pull the network cable. Neither the Disk activity LED or either of the Disk LED's are on.

5 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Try installing RAIDar on a PC, and see if it can discover the NAS - and what status it gives you. https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar

     

    Also, it's important to confirm the model.  Many Duo (v1) owners mistakenly think they own a v2.

     

    The original Duo (called a v1 here):

    • says ReadyNAS Duo on the front panel
    • runs 4.1.x firmware
    • often has v2 labels in the bottom or back.

    The Duo v2

    • says ReadyNAS Duo v2 on the front panel
    • runs 5.3.x firmware

    Please use this info to confirm your model, and report back.

     

     

     

    • Cliffhanger's avatar
      Cliffhanger
      Aspirant

      Thank you for you suggestions. I'm using mac osx big sur and running raidar gave "RAIDar could not find any NETGEAR storage on your network. Check that your storage device is powered on and connected correctly."

       

      My sales recipt from 2012 (really been that long?) says "NGRNDV2 Netgear NAS ReadyNAS Duo v2 1TB" but the front does not have v2 on it?

       

       

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Cliffhanger wrote:

        My sales recipt from 2012 (really been that long?) says "NGRNDV2 Netgear NAS ReadyNAS Duo v2 1TB" but the front does not have v2 on it?

         


        Then it's the original Duo.  A bit odd, since the actual v2 was launched in 2012, so you must have gotten one of the last of the originals.

         


        Cliffhanger wrote:

        I'm using mac osx big sur and running raidar gave "RAIDar could not find any NETGEAR storage on your network. Check that your storage device is powered on and connected correctly."

         


        It might be due to big sur (not sure).

         

        Try powering down the NAS, and removing the disks (labeling by slot).  Then power up, and see if RAIDar finds the NAS and reports a no disks status.

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