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euphos's avatar
euphos
Aspirant
Dec 31, 2013

Can't access web GUI setup

Recently have been unable to login to the frontpage gui, but Raidar still sees the NAS and the shares still work. When I try to use the gui, I never get prompted for a username/password. All started when I was trying to add the NAS to my Readycloud. Is there a lockout if the password is tried too many times? This is going on for about 4 days now.

Tried Win8.1 Pro & Win 7 Ultimate with IE and Chrome to access the GUI.

Tried reloading the OS twice now and even attaching the Pro2 to a different router on a different subnet. No luck. I updated it previously to OS6, so support from Netgear may be an issue. Was running 6.1.4. I see that 6.1.5 is now out. Is there a was to update the NAS to 6.1.5 via USB stick? Is that worth a try.

Since I can access the shares still, I already backed up everything to another drive. Is a factory reset the last resort? Would it reset to OS6 again?

Any help really appreciated.

27 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    # journalctl -a | grep apache2 | tail -n 20
    # cd /etc/apache2/sites-enabled
    # ls
    # rm *pydio*
    # ls
    # systemctl restart apache2
    # systemctl status apache2
  • Hello everyone, I have the same issue on my end as well, but unfortunately, I do not remember the app I uninstalled to cause this. Is the solution the same? I'm a bit of a noob with little to no knowledge of ssh or similar protocols.

    Any help is greatly appreciated.
  • mdgm is a BOSS!! My problem was fixed in minutes!

    Mistakes happen, but great support often makes up for it.

    Great support NetGear.

    Thanks.
  • I have the same problem, but I can't SSH in to Readynas 516...
  • Hi guys,

    I've lost access to the web console....and just found out that I shouldn't have uninstalled an app. Is anyone around to fix it for me please?
    Netgear 314 in tech support mode now. Not sure how you find it but I guess you've got a fancy phone home support that runs in tech mode.

    Cheers
  • It appears i have the same issue, i cannot access the web GUI.
    What do i need to do to get this corrected?

    i have a readynas 516.

    Thanks in advance,
    Shawn

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