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Forum Discussion
Ctaylor518
Jan 22, 2020Aspirant
Can't connect to ReadyNAS folders after Windows update
After 2020-01 Windows 10 update, ReadyNAS is not accepting folder level credentials for any of the Shares. This device is used for office-wide backup, and was working well in mid-December. I can se...
StephenB
Jan 22, 2020Guru - Experienced User
Ctaylor518 wrote:
I can see the device, and all the Shares, in Windows Explorer, but I am unable to open any folders ubder any credentials.
Have you tried the NAS admin credentials?
Also, have you tried using both the IP address and the hostname in the explorer address bar (\\hostname or \\ipaddress).
- Ctaylor518Jan 22, 2020Aspirant
Tried both of those. Also deleted and recreated accounts, tried other account credentials for other shares (each share is for a different user), made sure SMB-1 is turned on in Windows, rebooted both HAS and computer multiple times. Plus, accounts that worked previously are no longer working since 2020-01 Windows update. They worked in mid December.
- Ctaylor518Jan 22, 2020Aspirant
Yes. And I can see the device and all the shares in Windows Explorer, but I can't open any of the folders. So I'm thinking that the credentials are working at the network level, but not the folder level.
- SandsharkJan 22, 2020Sensei
It may be unrelated to the Windows update and the folder permissions just need to be reset.
- Ctaylor518Jan 22, 2020Aspirant
I tried that, too. If it's not related to the update, why would the existing connections have stopped working? I am however, open to any suggestions as to something else that I could do to try to fix the problem.
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