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Solved
Can't connect to web admin panel on ReadyNAS RN102 #24506517
Hi there,
After running beautifully for about a year, my RN102 won't let me connect to its admin panel anymore. I've never experienced problems before, I would just go to the local IP address and it worked. Not anymore. Firefox tells me "unable to connect" fairly quickly after I try to connect. IE11 and Chrome produce similar errors. My PC is on Win7 x64. Login on different laptop doesn't work either. - I CAN still reach the shares and folders on the NAS through Windows and Android!
Some extra info:
- RN102
- upgraded to firmware 6.2.2, after which it wouldn't let me connect
- it's ethernet wired to the same router as my PC
- I can still successfully ping the IP address and the name I gave the NAS through a command line
- turning off Microsofts firewall doens't help
- before it 'broke', I was messing with some external apps on it, BarracudaDrive and others. Decided to delete them all, because I didn't get it to work properly. Deleting the apps hung the NAS, I pulled the power and rebooted it.
- I also reinstalled the OS using the Reboot sequence with the reset button. After reinstall, connecting to shares in Win7 again works well, but no luck on the admin panel.
I'm out of ideas. The one who helps me out will go into my hall of fame.
Cheers,
AK
After running beautifully for about a year, my RN102 won't let me connect to its admin panel anymore. I've never experienced problems before, I would just go to the local IP address and it worked. Not anymore. Firefox tells me "unable to connect" fairly quickly after I try to connect. IE11 and Chrome produce similar errors. My PC is on Win7 x64. Login on different laptop doesn't work either. - I CAN still reach the shares and folders on the NAS through Windows and Android!
Some extra info:
- RN102
- upgraded to firmware 6.2.2, after which it wouldn't let me connect
- it's ethernet wired to the same router as my PC
- I can still successfully ping the IP address and the name I gave the NAS through a command line
- turning off Microsofts firewall doens't help
- before it 'broke', I was messing with some external apps on it, BarracudaDrive and others. Decided to delete them all, because I didn't get it to work properly. Deleting the apps hung the NAS, I pulled the power and rebooted it.
- I also reinstalled the OS using the Reboot sequence with the reset button. After reinstall, connecting to shares in Win7 again works well, but no luck on the admin panel.
I'm out of ideas. The one who helps me out will go into my hall of fame.
Cheers,
AK
I reviewed the case and see that the issue was due to a problem with uninstalling apps, which was a known issue in 6.2. I'm marking this as solved.
17 Replies
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- Correct.
Just upgraded to the betafirmware as instructed and all seems to be running again.
Thanks - I have the same issue with RN314. I too am beyond the 90 days and haven't called them since I know they will charge me. I installed 6.2.2 and now I can't access the admin page (connection refused) and in other threads said to telnet in and that connection is refused too. Anyone have any ideas??
Try support anyway.flynryn79 wrote: I have the same issue with RN314. I too am beyond the 90 days and haven't called them since I know they will charge me. I installed 6.2.2 and now I can't access the admin page (connection refused) and in other threads said to telnet in and that connection is refused too. Anyone have any ideas?? - I spent two hours on the phone and was no closer to a resoloution!! Im using 6.4.2 but ive managed to roll back to 6.4.0 im still having the same issue
If you are using IE11.
Select the gear-icon in the upper right corner and choose compatibillity view settings. Add your readynas IP to the list. Reload. Ignore sertificate warning. You should be in.
Hi Peder,
Welcome to the community!
Thank you for sharing in the community. Other members will find this suggestion useful incase they encounter the same problem. We hope that this won't be the last time that you post an idea, suggestion or question :)
Kind regards,
BrianL
NETGEAR Community
I reviewed the case and see that the issue was due to a problem with uninstalling apps, which was a known issue in 6.2. I'm marking this as solved.
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