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Forum Discussion
Can't find device after upgrading to 6.5.0
Hello,
After upgrading firmware of my ReadyNAS 104 to 6.5.0 I can't see access my ReadyNAS.
Can't do it from web browser, neyther from the ReadyCloud Client Windows App (after updating it to version 1.12).
Now it just says that I don't have any device registered. If I go to the ReadyCloud Webpage and try to discover devices, it says that it can't find any device.
I also updated my account to a MyNETGEAR account before all of this.
Can anyone please help me?
ReadyNAS 104
Arm
Firmware 6.5.0
Windows 7 Professional
5 Replies
Replies have been turned off for this discussion
Hi jvieira,
Welcome to the community!
Did the ReadyNAS obtained an IP address from your network after it automatically rebooted? If you are in your home network, I suggest that you use the RAIDar utility to detect the ReadyNAS and see if finds it. Lastly, a cold reboot to the unit would help.
Looking forward to your response.
Kind regards,
BrianL
NETGEAR Community TeamHello,
Yes, it as obtained an IP address from my network. I can access it through my windows explorer, it asks me for credentials and I can read and write information in it.
I'll try the RAIDar utility.
I've already did a reboot.
Hi jvieira,
Were you able to migrate your ReadyCLOUD account with your existing MyNETGEAR account?
Kind regards,
BrianL
NETGEAR Community Team
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