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Forum Discussion
Can't mount share in Windows 7 64-bit
I have PCs running Windows 7 Professional 64-bit and a Windows XP SP 3. The Windows XP machine can mount my ReadyNAS NV+ share, but recently, the Windows 7 machine stopped being able to mount the shar...
Hello,
Please follow these steps to resolve your issue.
This issue happens when NTLM is running version 2 or when the authentication encryption is too secure for the ReadyNAS.
Downgrading the NTLM Version from version 2 to version 1:
Go to run > secpol.msc
In local security policy: Network Security: LAN Manager authentication level; send LM and NTLM
In local security policy: Network Security: Minimum session security for NTLM SSP based client: no minimum
In Credential manager: delete the credentials for the share (You could also use "Net use * /DELETE" from the command prompt.)
Lowering the encryption for the authentication:
Network and Sharing Center
Advanced Sharing Settings
Files sharing Connections - Windows 7 uses 128-bit encryption \ 56-bit option
Support Resources -
Forums:
Prosafe: http://forum1.netgear.com
ReadyNAS: http://www.readynas.com/forum
Prosecure: http://prosecure.netgear.com/community/forum.php
Contact support or register a device
1-888-NETGEAR (638 - 4327) Option 4 for technical support
http://my.netgear.com
Knowledge base
http://support.netgear.com
Please follow these steps to resolve your issue.
This issue happens when NTLM is running version 2 or when the authentication encryption is too secure for the ReadyNAS.
Downgrading the NTLM Version from version 2 to version 1:
Go to run > secpol.msc
In local security policy: Network Security: LAN Manager authentication level; send LM and NTLM
In local security policy: Network Security: Minimum session security for NTLM SSP based client: no minimum
In Credential manager: delete the credentials for the share (You could also use "Net use * /DELETE" from the command prompt.)
Lowering the encryption for the authentication:
Network and Sharing Center
Advanced Sharing Settings
Files sharing Connections - Windows 7 uses 128-bit encryption \ 56-bit option
Support Resources -
Forums:
Prosafe: http://forum1.netgear.com
ReadyNAS: http://www.readynas.com/forum
Prosecure: http://prosecure.netgear.com/community/forum.php
Contact support or register a device
1-888-NETGEAR (638 - 4327) Option 4 for technical support
http://my.netgear.com
Knowledge base
http://support.netgear.com
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