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Can't Replace HDD in Bay 1
My RN202 had two Seagate Barracuda 1TB drives in it and one of the drives started to fail. The failing drive was in Bay 2.
I wanted to replace both drives with 1 TB Seagate NAS drives (ST1000NV000) which I have.
I removed the failing drive from Bay 2 and installed the freshly formatted NV drive. The OS 6.5 admin page showed the new drive in red. I formatted the drive using the format button on the admin page. The drive formatted and the RN202 started the resync process.
Several hours later when the RN202 notified me that the status was changed from degraded to Heathly, I pulled the drive out of bay 1 and installed the second NV drive but I am not getting the same behavior.
The admin page does not show the drive in Bay 1 needing to be formatted and the shares do not register. If I try to reboot, I just get a blinking power button and the RN202 will not boot.
If I put the original Barracuda drive back into Bay 1, the system boots normally and then does another resync. until the status again changes to Healthy.
I even tried putting the newly synced NV drive from Bay 2 into Bay 1 and putting the unformatted NV drive into Bay 2 but the unit still won't boot or recognize the drive in Bay 1.
The upgrade of the drive in Bay 2 was very easy and went smoothly. Why doesn't the upgrade of the Bay 1 drive do the same? I would think that at the least, putting the newly synced NV drive from Bay 2 to Bay 1 would have worked.
Any thoughts or suggested would be appreciated.
Regards,
David
I did a factory reset of the RN202 this morning to get it back to a steady state.
So, afdter doing a lot of testing with all the different combinations it seems pretty clear that for some reason, the RN202 does not like on eof the Seaagate NAS drives. Both Bay 1 and Bay 2 work perfectly if I install the single drive that has not given me trouble. If I use the other drive, the RN202 will not boot and cannot load the OS or read the drive. The drive does work fione on my Mac and I can read and write to it but it will not work in the ReadyNAS.
I spent some time on the phone with Seagate Tech Support and they are sending me a replacement drive as they believe there may be an issue with the drive's firmware. I have rebuilt the NAS and it appear to be working fine.
At this point I am considering this issue resolved since the RaedyNAS seems to be working fine as long as I don't use that drive.
8 Replies
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My feeling is you have a hardware issues not driver problem. Instead going around circle careful logical trouble-shooting will show what is
really wrong.
Thanks for your quick reply. I thought the steps I took were some logical troubleshooting but if you have some constructive feedback on what next steps would be I would appreciate hearing them.
Regards,
David
Do you have Raid set up? In case like this often one looks good is bad one. Assuming you have a good back up,
if I were you, I'd try only 1 bay at a time. I(f 1 Bay only works fine and when 2nd drive is installed problem starts
then have to find out which bay is in trouble. Again I doubt drive is bad. May take some time with patience or WORST
case the case main board may have a problem.
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