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CASE#16885582 ReadyNAS Ultra 6 Running But Not Respoding
I have a ReadyNAS Ultra 6 with 12TB of storage. The device has been running fine for a year, but I am currently having issues. 1. Blue light is on with display showing ReadyNAS with fan running. 2...
In troubleshooting I have done the following.
1. Re-seated all drives and rebooted the device. No luck.
2. I removed all drives in order and booted the system. The Ultra 6 shows 6 empty drive bays and says " ERR: No Disks Found ole tested!". I turned off the system, re-seated all drives and rebooted the system with no response other than "ReadyNAS" displaying.
RAIDar shows the empty ReadyNAS with a new IP address from what it is supposed to have, i.e. it was on the network as .100 but showed as .8.
I'm wondering if the drive controller has failed or maybe disk 01 out of 06.
Will call tech support to get their input today.
1. Re-seated all drives and rebooted the device. No luck.
2. I removed all drives in order and booted the system. The Ultra 6 shows 6 empty drive bays and says " ERR: No Disks Found ole tested!". I turned off the system, re-seated all drives and rebooted the system with no response other than "ReadyNAS" displaying.
RAIDar shows the empty ReadyNAS with a new IP address from what it is supposed to have, i.e. it was on the network as .100 but showed as .8.
I'm wondering if the drive controller has failed or maybe disk 01 out of 06.
Will call tech support to get their input today.
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