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Forum Discussion
rodneyedgar
Oct 09, 2011Aspirant
CASE#16885582 ReadyNAS Ultra 6 Running But Not Respoding
I have a ReadyNAS Ultra 6 with 12TB of storage. The device has been running fine for a year, but I am currently having issues. 1. Blue light is on with display showing ReadyNAS with fan running. 2...
rodneyedgar
Oct 10, 2011Aspirant
Spoke to technical support and we tried getting to the boot menu with disks installed, no luck. I removed the 6 disks, pressed the reset button on the back, turned on the system and accessed the boot menu without an issue. It seems the unit is fine but the drives, or one drive has an issue. The support tech is asking engineers for input on how to possibly re-install the firmware, currently running 4.2.19.
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