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Forum Discussion
ColonelPanik
Feb 14, 2012Aspirant
Case#17906603- No Memeo Software - No Help From Tech Support
Okay I took mdgm's advice to call back support - what a joke. 45 minutes in and I've been transferred from Level 1 to Level 2 to Pro support(lied) but it was really back to level 1- then back to 2. Le...
mdgm-ntgr
Feb 14, 2012NETGEAR Employee Retired
Can you confirm that this is a v2 from reading How to tell whether I have a Duo v1 or Duo v2 or NV+ v1 or NV+ v2? Some v1 units did have stickers saying v2 on them.
Not giving you a case number is unacceptable. Open an online support case and post your case number in the thread title (i.e. subject of first post in this thread).
Not giving you a case number is unacceptable. Open an online support case and post your case number in the thread title (i.e. subject of first post in this thread).
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