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Forum Discussion
Case#17906603- No Memeo Software - No Help From Tech Support
Okay I took mdgm's advice to call back support - what a joke. 45 minutes in and I've been transferred from Level 1 to Level 2 to Pro support(lied) but it was really back to level 1- then back to 2. Le...
Hell yeah - This won't be a glowing response.
Ooh I got to learn one case number I wasnt given
Presales? lmao I'll say this for them, they are really dedicated to not providing support.
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Just got a voicemail from Zane - id # 41067 (who wouldn't escalate because it isn't possible) who says that he looked in a V2 box and suprise! No Memeo software! He agrees that something is wrong. lmao He suggests I call the Sales Dept and leaves their number.
Dear Mark,
Your opinion matters at NETGEAR. Hearing about what you think regarding your recent experience with our Support Center will help us continue to improve our products and support. .
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Your last case:
Case No: 17907045
Problem: Presales case
Agent: 41067
Ooh I got to learn one case number I wasnt given
Presales? lmao I'll say this for them, they are really dedicated to not providing support.
---
Just got a voicemail from Zane - id # 41067 (who wouldn't escalate because it isn't possible) who says that he looked in a V2 box and suprise! No Memeo software! He agrees that something is wrong. lmao He suggests I call the Sales Dept and leaves their number.
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