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komm_it's avatar
komm_it
Guide
Feb 09, 2016
Solved

commit failed error 1013030001 when creating a new share

I have upgrade a RAID1 volume capacity from 2 x 4TB to 2 x 6TB in a RN316

I have created a the new RAID1 volume (2 x 6TB) and now want to create a sharefolder in order to copy back the data on the new volume

The disk array is lit green but I get an error "1013030001 Commit failed" when I try to create a folder on the volume

The other Volumes (also RAID1) are working fine.

Does anyone have an idea what this error number means and how to solve the problem?

Thanks

 

  • Hello komm_it,

     

    It may be best you contact support center for this. I did try this on our own unit and was able to create shares on 3 different volumes with no problem.

     

    Regards,

8 Replies

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  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello komm_it,

     

    What's the status of the 2nd volume? What does it say under Volumes?

     

    Regards,

    • komm_it's avatar
      komm_it
      Guide

      Hello JennC,

      Here a screenshot of the volumes.

      ARRAY_2 is the volume where I can't create share folder and giving the error 1013030001

      The other 2 volumes (DISK_2 and DISK_3) are working fine and I can create new folders on them.

       

      Regards

       

      Volumes.png

      • JennC's avatar
        JennC
        NETGEAR Employee Retired

        Hello komm_it,

         

        Is this the last volume you created or the 2nd?

         

        Since I believe this volume ARRAY_2 is still empty, have you tried destroying its volume and creating a new one? What's the FW version, by the way?

         

        Regards,

  • Hello BrianL

    Okay thanks for you help. I'll contact support later and post back if any success in solving the problem.

    Regards

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