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Forum Discussion
Paul_White
May 21, 2021Guide
"Connecting to the admin page"
Hi, I can see from searching that this has happened to others. My NAS did an upgrade yesterday to 6.10.5 and now when I try to access the admin page it is looping i.e. it asks for the username and ...
StephenB
May 21, 2021Guru - Experienced User
Paul_White wrote:
There is something a bit weird with the 104 - I can see a share "admin" when I look at the device in file explorer "Network" which I don't recognise. I know that HTTP maps to a folder called "admin" and wondering if there is a conection.
That's a private "home" folder - you are seeing it because you are using the NAS admin credentials.
Similarly when you access https://nas-name or https://nas-ip-address (without the /admin suffix) and use the NAS admin credentials as the log in.
You can disable it by turning SMB off on the Home "share" in the web ui.
Paul_White wrote:
I have downloaded the logs.
JohnCM_S / Marc_V : Do you folks want to take a look? This issue appears to be showing up for several users.
- Paul_WhiteMay 21, 2021Guide
I have done a factory reset and re-installed the firmware and for a little while everything worked fine.
Within a matter of minutes the unit has started looping again.
The firmware re-installed was either 6.10.5 or it has updated to this version.
Is there any way of going back to 6.10.4?
- StephenBMay 22, 2021Guru - Experienced User
Paul_White wrote:
Is there any way of going back to 6.10.4?
One poster found they could log in with internet explorer. One important aspect - the log in also required that they not maximize the browser window.
If you can log in, then you can downgrade back to 6.10.4
- Paul_WhiteMay 23, 2021Guide
I have tried ie (not maximised) and that loops too.
I will try some other browsers and report back.
- m4lyMay 31, 2021AspirantSame in my case, did several factory resets. Even on 6.10.4 it does the same only downgrade to 6.10.1 helps. I don’t understand what happens, but on 6.10.4 or 6.10.5 also the Volume Page is Blank, so i can‘t create a new Volume or View the status of the drives.
- Paul_WhiteMay 31, 2021Guide
After further investigation everything works with 6.10.5 until you change the ethernet settings (I used a fixed IP address) it seems to be at this point that everything goes pear shaped.
I have gone back to 6.10.4
I also noticed that if you create shares using readycloud in 6.10.5 you cannot change the access from "everyone" when connecting via "management" i.e. connecting locally.
Anyway now running 6.10.4, new shares deleted and recreated locally and everything seems to be working as needed.
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