NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Copying files from a ReadyNas Duo
Hi, I shall shortly be selling my ReadyNas Duo and I need to copy the data from it (300GB of photo's). If I try to copy the folder I get an error message saying the file cannot be copied. Unfortunate...
NikonRich wrote:
I have tried dragging the folder to the USB drive, the folder is copied but I get the message "an unexpexted error is preventing copying the file" when it tries to copy the photos.
What happens if you navigate into the folder, select all, and then drag the selection to the USB drive?
Also, have you confirmed that you can copy other files to the USB drive?
NikonRich wrote:
the unit just says Duo so it's not version 2.
You can reset the admin password to netgear1 by following the OS Reinstall procedure on pages 15-16 here: https://www.downloads.netgear.com/files/GDC/RND2110/Duov1_NV+v1_HW_en_06Dec11.pdf
Be careful not to do the reset, as that will destroy your files.
Normally you'd navigate into the folder, and select all (for instance ctrl-A in Windows) and then drag/drop to the output folder. If you haven't tried that, then do that next.
You can reset the admin password using an OS reinstall (though we should verify that this is the original Duo, and not the Duo v2 first), The instructions for the boot menu depend on the model. Does your NAS say "Duo" on the front panel? Or "Duo v2"? Note the other labels are confusing, so ignore them.
Hi, the unit just says Duo so it's not version 2. I have tried dragging the folder to the USB drive, the folder is copied but I get the message "an unexpexted error is preventing copying the file" when it tries to copy the photos. I can open an image in photoshop so I know the files are ok?
Thanks
NikonRich wrote:
I have tried dragging the folder to the USB drive, the folder is copied but I get the message "an unexpexted error is preventing copying the file" when it tries to copy the photos.
What happens if you navigate into the folder, select all, and then drag the selection to the USB drive?
Also, have you confirmed that you can copy other files to the USB drive?
NikonRich wrote:
the unit just says Duo so it's not version 2.
You can reset the admin password to netgear1 by following the OS Reinstall procedure on pages 15-16 here: https://www.downloads.netgear.com/files/GDC/RND2110/Duov1_NV+v1_HW_en_06Dec11.pdf
Be careful not to do the reset, as that will destroy your files.
I've managed to reinstall the OS and the password has been reset to the default. I can now transfer the files.
Nice one StephenB, Thanks for your help.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
