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NikonRich's avatar
NikonRich
Aspirant
Oct 25, 2020
Solved

Copying files from a ReadyNas Duo

Hi, I shall shortly be selling my ReadyNas Duo and I need to copy the data from it (300GB of photo's). If I try to copy the folder I get an error message saying the file cannot be copied. Unfortunate...
  • StephenB's avatar
    StephenB
    Oct 25, 2020

    NikonRich wrote:

     I have tried dragging the folder to the USB drive, the folder is copied but I get the message "an unexpexted error is preventing copying the file" when it tries to copy the photos.


    What happens if you navigate into the folder, select all, and then drag the selection to the USB drive?

     

    Also, have you confirmed that you can copy other files to the USB drive?

     


    NikonRich wrote:

    the unit just says Duo so it's not version 2.

    You can reset the admin password to netgear1 by following the OS Reinstall procedure on pages 15-16 here: https://www.downloads.netgear.com/files/GDC/RND2110/Duov1_NV+v1_HW_en_06Dec11.pdf

     

    Be careful not to do the reset, as that will destroy your files.

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