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Forum Discussion
Daily (almost) UPS Communication error
I see a periodic (almost every day) UPS Communication Error at 1900h. This is too regular to not be a software error. I am running 6.6.1. This is nothing else in the logs at this time. I believe this started with 6.6 but not 100% sure on that.
ReadyNASOS!!version=6.6.1,time=1482880160,arch=arm,descr=ReadyNASOS
Jan 15 19:04:01 NAS-Ksander-2 readynasd[2292]: Error communicating with UPS 'UPS' ().
Jan 15 19:04:02 NAS-Ksander-2 readynasd[2292]: Communication with UPS 'UPS' () is OK.
Jan 16 19:03:48 NAS-Ksander-2 readynasd[2292]: Error communicating with UPS 'UPS' ().
Jan 16 19:03:53 NAS-Ksander-2 readynasd[2292]: Communication with UPS 'UPS' () is OK.
Jan 17 19:03:51 NAS-Ksander-2 readynasd[2292]: Error communicating with UPS 'UPS' ().
Jan 17 19:03:56 NAS-Ksander-2 readynasd[2292]: Communication with UPS 'UPS' () is OK.
Jan 18 19:03:50 NAS-Ksander-2 readynasd[2292]: Error communicating with UPS 'UPS' ().
Jan 18 19:03:54 NAS-Ksander-2 readynasd[2292]: Communication with UPS 'UPS' () is OK.
Jan 19 19:03:50 NAS-Ksander-2 readynasd[2292]: Error communicating with UPS 'UPS' ().
Jan 19 19:03:55 NAS-Ksander-2 readynasd[2292]: Communication with UPS 'UPS' () is OK.
Jan 20 19:03:49 NAS-Ksander-2 readynasd[2292]: Error communicating with UPS 'UPS' ().
Jan 20 19:03:54 NAS-Ksander-2 readynasd[2292]: Communication with UPS 'UPS' () is OK.
Jan 21 19:02:23 NAS-Ksander-2 readynasd[2292]: Error communicating with UPS 'UPS' ().
Jan 21 19:02:28 NAS-Ksander-2 readynasd[2292]: Communication with UPS 'UPS' () is OK.
Jan 23 19:02:26 NAS-Ksander-2 readynasd[2292]: Error communicating with UPS 'UPS' ().
Jan 23 19:02:31 NAS-Ksander-2 readynasd[2292]: Communication with UPS 'UPS' () is OK.
Jan 24 19:02:24 NAS-Ksander-2 readynasd[2292]: Error communicating with UPS 'UPS' ().
Jan 24 19:02:29 NAS-Ksander-2 readynasd[2292]: Communication with UPS 'UPS' () is OK.
Jan 25 19:02:25 NAS-Ksander-2 readynasd[2292]: Error communicating with UPS 'UPS' ().
Jan 25 19:02:30 NAS-Ksander-2 readynasd[2292]: Communication with UPS 'UPS' () is OK.
Jan 27 19:02:24 NAS-Ksander-2 readynasd[2292]: Error communicating with UPS 'UPS' ().
Jan 27 19:02:29 NAS-Ksander-2 readynasd[2292]: Communication with UPS 'UPS' () is OK.
Packages.log UPS items
ii nut 2.7.4-3.netgear2 all network UPS tools - metapackage
ii nut-client 2.7.4-3.netgear2 armel network UPS tools - clients
ii nut-server 2.7.4-3.netgear2 armel network UPS tools - core system
ii nut-snmp 2.7.4-3.netgear2 armel network UPS tools - SNMP driver
UPS log is
***** UPS *****
battery.charge: 100
battery.charge.low: 10
battery.charge.warning: 50
battery.date: 2001/09/25
battery.mfr.date: 2015/05/26
battery.runtime: 5976
battery.runtime.low: 120
battery.type: PbAc
battery.voltage: 27.3
battery.voltage.nominal: 24.0
device.mfr: American Power Conversion
device.model: Back-UPS RS 1500G
device.serial: 3B1522X06331
device.type: ups
driver.name: usbhid-ups
driver.parameter.pollfreq: 30
driver.parameter.pollinterval: 2
driver.parameter.port: auto
driver.parameter.productid: 0002
driver.parameter.serial: 3B1522X06331
driver.parameter.synchronous: no
driver.parameter.vendorid: 051d
driver.version: 2.7.4
driver.version.data APC HID 0.96
driver.version.internal: 0.41
input.sensitivity: low
input.transfer.high: 150
input.transfer.low: 78
input.voltage: 119.0
input.voltage.nominal: 120
ups.beeper.status: enabled
ups.delay.shutdown: 20
ups.firmware: 865.L5 .D
ups.firmware.aux: L5
ups.load: 5
ups.mfr: American Power Conversion
ups.mfr.date: 2015/05/26
ups.model: Back-UPS RS 1500G
ups.productid: 0002
ups.realpower.nominal: 865
ups.serial: 3B1522X06331
ups.status: OL
ups.test.result: No test initiated
ups.timer.reboot: 0
ups.timer.shutdown: -1
ups.vendorid: 051d
9 Replies
Replies have been turned off for this discussion
Hi SLK-Purdue,
Not sure if this is related to the AV issue that is being investigated. Can you try to disable your Anti-Virus and see if it will make any difference.
Regards,
No Joy!! I disabled AV and got the same error at the same time later that day.
Maybe PM skywalker and ask him if he'd like the logs.
There are some ongoing issues with UPS monitoring in 6.6.1 that some people are running into. One of my cyberpowers hasn't been playing nicely with my RN526 (though another cyberpower is working just fine).
Problem continues with AV disabled.
New data - this is clearly clock based. When I adjust the time, the problem moves accordingly. I have confirm I can see nothing in the cron logs. Any clues?
Hi SLK-Purdue,
May I ask for the system logs? I will try to inquire about your case.
How do I send all logs to ReadyNAS Community moderators?
Regards,
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