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Forum Discussion
Thanas4220
May 23, 2016Aspirant
Data loss when upgrading ReadyNas firmware from 6.1.4 to 6.5.0
Hello, I have just upgraded the firmware of my RN4220S from version 6.1.4 to 6.5.0. Firmware updating process (Manual installation, because the device is not connected to Internet) has finished pr...
mdgm-ntgr
May 23, 2016NETGEAR Employee Retired
Thanas4220, have you tried clearing your web browser cache, closing your web browser then reopening the web admin page?
Can you send in your logs zip file (see the Sending Logs link in my sig)?
6.1.4 is very old firmware from October 2013. There have been a lot of improvements since then.
Maybe you could try connecting the NAS to the internet temporarily to see if that helps?
- Thanas4220May 25, 2016Aspirant
Hello mdgm,
I have sent the logs files with some more explanations of the problem.
Thanks for the help
- SkywalkerMay 25, 2016NETGEAR Expert
Try booting into "Volume read-only" mode (http://kb.netgear.com/app/answers/detail/a_id/24869).
- Thanas4220May 26, 2016Aspirant
Hello,
There is a good improvment: Now I can see the data through the admin GUI file browser. This means that data is still here !
Nevertheless, I didn't achieve to access data through a classical network drive connexion (in order to backup it).
When booting NAS in read-only mode, is it still possible to access data ? Is there something I'am doing wrong ?
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