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LionelBrot's avatar
LionelBrot
Aspirant
Nov 13, 2015

Data recovery after admin's password recovery process

Hi, 

 

I used the admin's password recovery process as following to : 

http://kb.netgear.com/app/answers/detail/a_id/22818/session/L2F2LzEvdGltZS8xMzgzNTY2OTYwL3NpZC9lLTF0ZnZFbA%3D%3D

 

Now I can login to my ReadyNas admin's page with "admin" and "password".

 

But I can't see my data as shown on this picture : ReadyNas admin page.jpg

 

Is it a fatal dataloss or is there an other step after admin's password recovery for recovering my precious data ?!?...

 

Thanks for your kind replies !

 

LB

1 Reply

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  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello LionelBrot,

     

    Welcome to the community!

     

    It seems the volume has no data anymore. Can you check please under Shares and see if you still have files in the shares?

     

    Regards,

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