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Forum Discussion
eluLab
Apr 12, 2018Aspirant
Data Recovery readyNAS 2304
Hi Guys, we used to use a RN2100 which stopped working after we tried to shut it down. we've never got it running again. The netgear support suggested that we buy a ReadyNAS 2304. So we did and put...
- Apr 12, 2018
eluLab wrote:
okay - i see. wonder why the support guy told me to go that way. -.-
It definately rund RaidiatorThis process should have worked then: https://kb.netgear.com/29957/ReadyNAS-Migrating-disks-from-RAIDiator-4-2-to-ReadyNAS-OS-6-x86
Can you access the admin web ui of the NAS, and post a screenshot of what you see there?
eluLab
Apr 12, 2018Aspirant
okay - i see. wonder why the support guy told me to go that way. -.-
It definately rund Raidiator
StephenB
Apr 12, 2018Guru - Experienced User
eluLab wrote:
okay - i see. wonder why the support guy told me to go that way. -.-
It definately rund Raidiator
This process should have worked then: https://kb.netgear.com/29957/ReadyNAS-Migrating-disks-from-RAIDiator-4-2-to-ReadyNAS-OS-6-x86
Can you access the admin web ui of the NAS, and post a screenshot of what you see there?
- eluLabApr 12, 2018Aspirant
i started a test disk procedure which lead to nothing but flashing red lights on the disks. Can i exit that procedure or does it lead to data loss?
If i can exit it i can restart the machine and enter the web ui and post screenshots- mdgm-ntgrApr 12, 2018NETGEAR Employee Retired
Aborting a disk test wouldn't lead to data loss.
initrd.log shows that the 2100 was last factory reset way back on RAIDiator-x86 4.2.5. I believe that was probably the firmware we shipped the first 2100v1 units with (either that or a firmware or two before it).
I think your old unit was a 2100 v1, so it would have the 32-bit utilities needed for that on the root volume. For the migration procedure to work in my experience the 64-bit utilities used by our legacy x86 models that have 64-bit CPUs are needed.The disks look healthy and the RAID looks fine and there's plenty of free space on the data volume so I suspect that extracting the RAIDiator-x86 root files onto the root volume would resolve this, but it would be impossible to know for sure without having a remote look at the system.
- eluLabApr 12, 2018Aspirant
how can i give you access to look at the system?
team viewer?
- eluLabApr 13, 2018Aspirant
After a few detours we found out that this process did work!
Thanks for the hint!
We're backing up the data right now.
Thanks a lot for the help!- mdgm-ntgrApr 16, 2018NETGEAR Employee Retired
How did the backup go?
- eluLabApr 16, 2018Aspirant
no issues (except for minor owner/user/group rights hassle). We used Carbon Copy Cloner to get everything off the machine. Due to read-only there's no syncing option so we had to manually keep track of unscopied files. But we did that, updated the machine to OS6 and at the moment we're copying the data back on the NAS.
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