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Forum Discussion
Data volume lost after the latest firmware upgrade RN104 - inactive volume.
Data volume lost after the latest firmware upgrade RN104 - inactive volume. This is what happened. Readynas 104, raid 5 on 3 discs 1 is a backupdisc (RED WD) to the other three. 4 di...
So you don't have a backup?
It does sound like what you've done has made the problem worse.
Oh yes! The 4th disc was a backup disk, but it also left off at the same time
If you are interested in Netgear's data recovery, there is some information here: https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service
- Hi thanks for your answer. Sorry to say i am not intrested to pay for anything thats not my fault. I think that netgear should fix this for free!
- Actually, it does not matter how many backups I have or do not have, nevertheless, netgear's update destroyed my raid. according to me, it's them who is guilty of that now I need help.
If you do not show greater responsibility to their customers, they might consider discontinuing data gadgets. Some users have very important information on their nas machines.
I have sent my disks for recovery at a company in Stockholm, but they would have about 1000 dollars to fix them, which I can not afford! But who has it today! I agree with others here on the forum I will scratch my RN104 to set up a PC instead.
As I see it, it's not the product that's wrong, but the way Netgear manages its actions towards its customers!
Cosse wrote:
... If you do not show greater responsibility to their customers...I expect you are aiming that at me. FWIW, I don't work for Netgear. Superusers are customers, not employees.
Really sad! It was of course directed at Netgear, not you!
I'm using Google translate of it, it will be a bit strange sometimes.
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