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Forum Discussion
Cosse
Oct 13, 2017Guide
Data volume lost after the latest firmware upgrade RN104 - inactive volume.
Data volume lost after the latest firmware upgrade RN104 - inactive volume. This is what happened. Readynas 104, raid 5 on 3 discs 1 is a backupdisc (RED WD) to the other three. 4 di...
Cosse
Dec 05, 2017Guide
Actually, it does not matter how many backups I have or do not have, nevertheless, netgear's update destroyed my raid. according to me, it's them who is guilty of that now I need help.
If you do not show greater responsibility to their customers, they might consider discontinuing data gadgets. Some users have very important information on their nas machines.
I have sent my disks for recovery at a company in Stockholm, but they would have about 1000 dollars to fix them, which I can not afford! But who has it today! I agree with others here on the forum I will scratch my RN104 to set up a PC instead.
As I see it, it's not the product that's wrong, but the way Netgear manages its actions towards its customers!
If you do not show greater responsibility to their customers, they might consider discontinuing data gadgets. Some users have very important information on their nas machines.
I have sent my disks for recovery at a company in Stockholm, but they would have about 1000 dollars to fix them, which I can not afford! But who has it today! I agree with others here on the forum I will scratch my RN104 to set up a PC instead.
As I see it, it's not the product that's wrong, but the way Netgear manages its actions towards its customers!
StephenB
Dec 05, 2017Guru - Experienced User
Cosse wrote:
... If you do not show greater responsibility to their customers...
I expect you are aiming that at me. FWIW, I don't work for Netgear. Superusers are customers, not employees.
- CosseDec 05, 2017Guide
Really sad! It was of course directed at Netgear, not you!
I'm using Google translate of it, it will be a bit strange sometimes.
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