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Forum Discussion
Dead Disk replacement - Volume Dead #19774843
Hi, Is there any way to manually recover a dead volume? I have a Pro6. Disk #1 died. I replaced the disk. During the resync, disk #6 died. I removed and reseated disk #6. About a minute later, ...
Ouch.
That doesn't look good. That's a dual-disk failure condition. Now did you remove and reseat disk 6 while the NAS was on? If so it's likely disk 6 would have been considered to be a new disk added and wiped. Disk 1 as well as being dead would be out of sync with the other disks
Contact tech support (e.g. make an online case - see Online Submission link in my sig) and post your case number. Depending on the nature of the problem NetGear does offer data recovery services for a fee. However there is no guarantee that they will be able to recover anything. For data recovery problems where NetGear is unable to help there are 3rd party alternatives that can be tried but these tend to be very expensive and again there's no guarantee you'd get any data back.
I do recommend X-RAID2 dual-redundancy (uses RAID-6) and ensuring that backups of irreplaceable data (e.g. to USB disks, other NAS units, the cloud or some place else) are kept up to date.
That doesn't look good. That's a dual-disk failure condition. Now did you remove and reseat disk 6 while the NAS was on? If so it's likely disk 6 would have been considered to be a new disk added and wiped. Disk 1 as well as being dead would be out of sync with the other disks
Contact tech support (e.g. make an online case - see Online Submission link in my sig) and post your case number. Depending on the nature of the problem NetGear does offer data recovery services for a fee. However there is no guarantee that they will be able to recover anything. For data recovery problems where NetGear is unable to help there are 3rd party alternatives that can be tried but these tend to be very expensive and again there's no guarantee you'd get any data back.
I do recommend X-RAID2 dual-redundancy (uses RAID-6) and ensuring that backups of irreplaceable data (e.g. to USB disks, other NAS units, the cloud or some place else) are kept up to date.
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