Default Admin/Netgear1 Logon Doesnt Work (#8463338)

It will be admin/infrant1 or admin/netgear1. There is no other default possibility. If those still don't work, then I'd look at another computer/browser/disable proxy/virusscanner/etc.

viewtopic.php?f=9&t=16694

A couple of other (possibly stupid) suggestions:

1. Make sure you did the factory default correctly. If RAIDar is not asking you to setup the NAS a couple of minutes after initiating the factory default, then you haven't done it correctly.

2. Did you do the factory default before or after you upgraded the drives? You need to do it after the drive upgrade.

Chirpa: Thanks...

Neither logon/pw combo works (or has worked)
and even disablilng antivirus hasnt worked either...

have "reset" the NAS using the paper clip in the back 4-6 times too and repeated the above steps.

Would you be willing to setup remote access for us, so we could connect to it and check it out more deeply?

ewok wrote:
2. Did you do the factory default before or after you upgraded the drives? You need to do it after the drive upgrade.

EWOK, thanks for caring and checking in: Can you explain "upgrade the drives"? I did install my own new, compatible, 2X 1TB identical drives straight away right out of the box. I did this before even powering on the NAS for the first time and attempting the first set up.

I *think* he's asking if you did this after installing the new hard drives:

faq.php#How_do_I_reset_the_ReadyNAS_to_factory_default%3F

-Dave

dbott67 is correct. You said you've done several factory defaults already, so that must mean the factory defaults were with the 1TB drives in there.

Not sure what else could be the problem. It's probably best for one of us to look at the NAS remotely.

SOLVED!!

I cant believe it....this is so random.

I zoned out watching TV while holding in the paper clip to hard reset and this time after 3-4 minutes, the NAS booted up in a different way than ever before. It took 10-20 minutes of "provisioning" time (my term, not a technical term seen anywhere) and then I was able to use the provided Netgear default login and password

admin/netgear1

To those who go after me, a few tips.

Keep the paper clip in for a long time
Watch the RAIDar screen all the way to the right and it will tell you what stage of the format it is in, this took about 20 minutes until I could even log in to the NAS
Once logged in, it immediately started mirroring my 2nd drive to match the first. Even though the first drive was empty, it still took this time to "sync" the drive. As they are both 1TB drives, it took 3+ hours to sync the drives even with nothing on them. I left it on overnight and it was done in the morning.

Thanks to Ewok, Chirpa, DG, and the Netgear techs...saviors.

TheCHIMP.net wrote:
I zoned out watching TV while holding in the paper clip to hard reset and this time after 3-4 minutes, the NAS booted up in a different way than ever before. It took 10-20 minutes of "provisioning" time (my term, not a technical term seen anywhere) and then I was able to use the provided Netgear default login and password

If you weren't getting the "provisioning" time in your previous factory default attempts, you were probably doing a firmware reinstall instead, which doesn't reset the password. I'm glad you were able to figure it out. :D

I would be VERY interested to know if you found a solution. I'm having the exact same problem...really, really annoying.