Forum Discussion

Aspirant

May 31, 2016

Solved

Delete corrupt playlist subfolder on RN10400

Hi All. Something bugging me and want to sort it out.

I have a ReadyNAS 104 and I want to delete a subfolder of the systems folder called "ReadyNAS_104\Music\Playlists".

I can see it in Windows Explorer, but there are no options to Delete. When I right click the corrupt playlist (sub)folder I wish to delete, I get the following options only:

"Open"

"Open in new window"

"Pin to Quick Access"

"Copy"

"Create shortcut"

I have explored the NAS Dashboard by logging in as ADMIN, but with this I cannot even SEE the Playlists folder.

Any help on solving this is much appreciated. It's driving me nuts!

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MARKEYBOY
Aug 11, 2016
Success!! Thank you!

IN Windows File Explorer, selected "NAS_VALLEYSIDE" under "Network". Searched for word "Cypress" and it found them. From here the DELETE option is available.

I will now run a re-scan just to finish off. If totally good will mark as an Accepted Solution.

Thanks for your time.

15 Replies

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BrianL2
NETGEAR Employee Retired
Jun 01, 2016
Hi MARKEYBOY,

Does this sub-folder visible in the 'Share' tab in the admin page? Maybe resetting the permission of the 'ReadyNAS_104\Music\Playlists' will help you delete this sub-folder on your PC via Windows File Explorer.

Kind regards,

BrianL
NETGEAR Community Team
- MARKEYBOY
  Aspirant
  Aug 09, 2016
  Hi. There are no folders whatsoever visible on the Share called 'Music'. If there were, I'm sure I could achieve my goal.
  
  So, any expert advice how to access 'ReadyNAS_104\Music\Playlists' through the Admin Page would be most appreciated. This is bugging me! :(
  - BrianL2
    NETGEAR Employee Retired
    Aug 09, 2016
    Hi MARKEYBOY,
    
    If it's not seen in the admin page, I suspect that this is a a cache on your PC. Could you post a screenshot so we can confirm?
    
    Kind regards,
    
    BrianL
    NETGEAR Community Team
JennC
NETGEAR Employee Retired
Jun 04, 2016
Hi MARKEYBOY,

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accept as Solution” so others can be confident in benefiting from the solution.

The Netgear community looks forward to hearing from you and being a helpful resource in the future!

Re