Hi Everyone, I noticed that i was running out of disk space on my ReadyNAS, and when i checked i found that Snapshots were taking up over 2TB. I went into the settings for that folder, and noticed this. So even though the folder thinks there's over 2TB of Snapshot data, the number of snapshots is zero. If i look at the timeline i also don't see any Snapshots. Also, if i navigate to the snapshots folder it's empty. These are the settings... (Note : I changed the snapshot schedule to Never in the hope i could reclaim the space. It was set to weekly before that). So my question is : Where is this data hiding, and how can i delete it to reclaim the space? Cheers, Andy

Please send in your logs (see the Sending Logs link in my sig).

Hi, Thanks for the quick reply. Just mailed them. Cheers, Andrew

Your snapshots were not upgraded when you updated to 6.2.4 back in July last year. As a result they are not showing up in the UI. I have sent you a PM.

Since you are not comfortable with providing remote access you have a few options. 1. If you are comfortable with SSH you could do: # touch /.force_snapshots_upgrade # systemctl restart readynasd This should upgrade the snapshots which would then allow you to delete them or 2. You could backup your data, do a factory default (wipes all data, settings, everything) and restore your data from backup. Considering your system was setup on 6.0.0 (the very first firmware release) I think this would be a good idea. We have added some filesystem improvements which are not required, but still nice to have that can only be obtained by creating a new filesystem. Note the issue that you have run into is a one-off upgrade issue that you ran into when updating to 6.2.4. You won't run into this problem again.

Hi, OK, great, thanks for your help :) rgds, Andy.

Deleting Snapshots - ReadyNAS102 | NETGEAR Communities

12 Replies

mdgm-ntgr
NETGEAR Employee Retired
Jan 11, 2016
Please send in your logs (see the Sending Logs link in my sig).
- AndyEd
  Aspirant
  Jan 11, 2016
  Hi,
  
  Thanks for the quick reply. Just mailed them.
  
  Cheers,
  
  Andrew
  - mdgm-ntgr
    NETGEAR Employee Retired
    Jan 11, 2016
    Your snapshots were not upgraded when you updated to 6.2.4 back in July last year.
    
    As a result they are not showing up in the UI.
    
    I have sent you a PM.
erldumlao
Aspirant
Jan 18, 2016
Hello,

I have the same problem. My Readynas 104 is 5 TB. 3TB data. 2TB snapshots. Need help deleting the snapshots.

Thanks.

Cheers,
Erwin
- mdgm-ntgr
  NETGEAR Employee Retired
  Jan 18, 2016
  I have sent you a PM
- AndyEd
  Aspirant
  Jan 18, 2016
  Hi Erwin,
  
  I 'solved' it by copying all the files to another location, and doing a factory reset on the drive.
  
  Then set everything up again, and copy the files back.
  
  cheers,
erldumlao
Aspirant
Jan 18, 2016
Thanks mdgm and AndyEd.

Cheers,
Erwin
- mdgm-ntgr
  NETGEAR Employee Retired
  Jan 18, 2016
  In your case the problem was different erldumlao. It seems that deleting one of your snapshots might have failed for some unknown reason.
  - mdgm-ntgr
    NETGEAR Employee Retired
    Jan 19, 2016
    erldumlao, please run a balance on your volume and then once that has completed run a defrag.
    
    I would suggest scheduling a defrag and balance to run weekly (at different times). You should schedule these to run at times when the NAS is being used lightly.
erldumlao
Aspirant
Jan 19, 2016
Will do. Thanks again mdgm. Cheers!

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Deleting Snapshots - ReadyNAS102

12 Replies

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