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Forum Discussion

Friedenthal's avatar
Friedenthal
Aspirant
Jan 14, 2012

Disk lights out of sync

I have a NV+, which I am just setting up. As part of the process I upgraded The firmware to 4.1.8.

Now both RAIDar and the unit itself insist the only disc is in slot 2, when it's actually in slot 1. The disc itself has been checked over by SeaTools and seems to be OK.
The unit will also not respond to a factory reset request.

Any idea where I'm going wrong, please?

2 Replies

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    That is odd.

    To do factory reset you:
    1. Power down
    2. Press and hold reset button
    3. Turn NAS on via power button
    4. Keep holding reset button. The disk LEDs will flash twice. Once after 5 seconds (status "5: OS Re-install" will show on LCD) and a second time after 30 seconds (something like "30: Factory Default" will show on LCD). Release after the second flash of the disk LEDs.

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