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Forum Discussion
Downloaded log is empty (RN426)
Fortunately, that does not always happen. This morning I downloaded the logs three times and ended up with two files having zero length and finally one successful download with about 1.5MB containing...
All fine for two weeks now. I blame it on the browser. Thanks for your input anyways, StephenB .
What firmware are you running, and what browser are you using?
One potential cause is a full OS partition - the NAS assembles and zips the logs prior to download, and if there isn't enough space then of course the download will fail in some way. Not very likely in your case, since you are well aware of the limited space in the OS partition.
Thanks for your reply, StephenB. You wrote "What firmware are you running, and what browser are you using?"
The Firmware is 6.9.4HF1 and my browser was Firefox 64.0.2 at the time of the downloads.
The volume log's section "=== df -h ===" says
"/dev/md0 4.0G 879M 2.8G 24% /",
which is the OS partition to my understanding and a usage of 24% should not be a problem at all.
Just let me know your conclusions, please.
Retired_Member wrote:
The volume log's section "=== df -h ===" says
"/dev/md0 4.0G 879M 2.8G 24% /",
which is the OS partition to my understanding and a usage of 24% should not be a problem at all.
The OS partition looks fine. Do you have ssh enabled?
StephenB wrote: "Do you have ssh enabled?"
Thanks for your reply. ssh service is not enabled on this box. I have that RN426 since october 2018 and do not want to loose the option of Netgear's technical support within the first two years.
Retired_Member wrote:
ssh service is not enabled on this box.
Perhaps PM JohnCM_S and see if he is willing to take a look remotely???
Retired_Member wrote:
I have that RN426 since october 2018 and do not want to loose the option of Netgear's technical support within the first two years.
Simply enabling ssh and examining the system shouldn't create support issues. Even using ssh to solve simple issues shouldn't be a problem unless something goes wrong.
https://kb.netgear.com/30068/ReadyNAS-OS-6-SSH-access-support-and-configuration-guides wrote:
Support may be denied if it is determined that actions taken through SSH have contributed to problems encountered on the ReadyNAS.Note even if something did go wrong, a factory reset would restore your ability to get netgear support.
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