Drive DEAD ?? Drive or readynas

Hi

Here are the smart stats


Model: WDC WD30EZRX-00MMMB0
Serial: WD-XXXXXXXXXXXX
Firmware: 80.00A80
SMART Attribute
Raw Read Error Rate 0
Spin Up Time 6491
Start Stop Count 43
Reallocated Sector Count 1
Seek Error Rate 0
Power On Hours 13070
Spin Retry Count 0
Calibration Retry Count 0
Power Cycle Count 41
Power-Off Retract Count 31
Load Cycle Count 1636992
Temperature Celsius 41
Reallocated Event Count 1
Current Pending Sector 0
Offline Uncorrectable 0
UDMA CRC Error Count 0
Multi Zone Error Rate 0
ATA Error Count 0


The reallocated sector has been there since the drive was new several years ago.

Thanks Paul

Sent from my W100 using Tapatalk 2

load cycle count seems quite high given the age of the drive, though that may be an EZRX thing. My NV+ has WD20EARS with ~2x the power-on hours and ~330k load cycle counts.

LCC shouldn't cause a diagnostic to fail though; I agree this looks ok.

Could the readynas guys fix this or am I just getting another drive ?

Sent from my W100 using Tapatalk 2

paulies wrote:
Could the readynas guys fix this or am I just getting another drive ?

You'll never know unless you enter a support case at support.netgear.com That might not be free (depending on the warranty status).

My fear would be that the new drive will fail in the same way. If the 4 TB is not on the HCL for the ultra, that will shut the support door.

One thing you might try is using the write zeros test in lifeguard (the fast one). That would wipe the partitions. Then reinsert the drive with the NAS running, and see what happens.

Another thing you could try is to shutdown the NAS and unplug it for a bit. Sometimes that resolves low-level bios glitches.

Hi

That's my worry, if I buy another drive and have the same problem I could get the same drive as above but I'm paranoid if I plug it in I'll get the same problem and wasted my money.

Even though the hard drive tested OK and my spare drive worked fine I still don't which one is faulty :( has or drive.

The easiest solution would be get another drive that does not cost as much as another nas

Sent from my Nexus 7 using Tapatalk 2

Hi

Does anyone one know what model Seagate drive is in this ?

http://www.amazon.co.uk/gp/aw/d/B00BP5RL10

Sent from my W100 using Tapatalk 2

I assume you're asking because you already have one?
Can the drive be removed easily?
It won't be on the HCL, I'm pretty sure of that.

Hi

No I don't already own one just thought someone might know what model of Seagate drive was in this. I have found this quite cheap else where was thinking if giving this a try

Sent from my W100 using Tapatalk 2

Paulies, just so you know you'll have zero warranty on the drive outside the enclosure. I purchased 3Tb drive from Digitalet at Amazon and both drives, which should have had 2 year warranties, had faulty warranties. One was an OEM drive, possibly pulled from an enclosure or mass sold--NO Seagate Warranty. The others warranty was already started with only 16 months left on it. Both ST3000DM01 are reporting DEAD in the NAS in under two years. All my other Seagate models are still golden.

Seagate has started to confuse their models so they can change designs/specs without changing model numbers. It is getting harder to know what you are buying, regardless of the model listed.

royalef wrote:

Paulies, just so you know you'll have zero warranty on the drive outside the enclosure. I purchased 3Tb drive from Digitalet at Amazon and both drives, which should have had 2 year warranties, had faulty warranties. One was an OEM drive, possibly pulled from an enclosure or mass sold--NO Seagate Warranty. The others warranty was already started with only 16 months left on it. Both ST3000DM01 are reporting DEAD in the NAS in under two years. All my other Seagate models are still golden. Seagate has started to confuse their models so they can change designs/specs without changing model numbers. It is getting harder to know what you are buying, regardless of the model listed.

Thanks for the advice, in the end I have bought myself a Toshiba drive and its working a treat so far I just hope it carry's on working.

Paul

Sent from my W100 using Tapatalk 2