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Drive Tray Screws
On this and this thread you tell users to contact you with their case number (4566674) after contacting support. Like others, I too was told that Netgear don't provide screws or have detail o...
Hello daztrue,
Thanks for getting back.
Mdgm is correct, your case number is 25550932 where you have spoken with one of the support people. Unfortunately your ReadyNAS is out of warranty so they could not give you disk screw replacement.
We apologize if you were not given details about the disk screws. It is part number 370-10001-01 for 20 pcs and 370-10002-01 for 100 pcs. available for purchase from support center if you are from the US, unfortunately not in UK.
The disk screw is a 6-32 thread 4mm long countersunk flat head
Here are some resellers I found online:
Hope this helps you.
Regards,
That is your customer number not your case number. The case number is 25550932
Those are not the right head pitch. Go to Amazon and search for Supermicro 3.5" screws.
I also have a supply I got elsewhere. But when I found that these worked, I stopped sending any out. It wasn't worth my effort considering the Amazon price ($6.75 for a bag of 100).
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