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Forum Discussion
Dropbox backup was working but no longer synchronizing
Hi.
I´m running a NAS 102 on firmware 6.8.1.
Rigth before the update, about 2 weeks ago, my NAS stopped synching with my DropBox account.
Two days ago, I´ve updated my NAS firmware to the latest version and had to reconfigure the dropbox sync.
The syncronization was working fine until 1,5gb of upload, and then simply stopped. My NAS has about 25 gb files of data.
I´ve already rebooted the NAS, stopped and restarted the dropbox service, and still nothing...
I´ve changed the secondary DNS to 8.8.8.8, but still nothing...
any ideas??
Thank you all.
14 Replies
How much is the Dropbox account’s storage space? Or you can select a smaller folder and upload it to the cloud to see if it works
Hi, Tks for replying.
I have 1tb of space. Space isn´t an issue...
The most curios thing is some of the folders are fully sincronized, but the largest isn´t (this particular folder has 1.372 folders inside it).
Previous to the last firmware update, everything was running correctly, but when the new firware was released, the dropbox sync just stopped and I had to reconfigure it.
But after this reconfiguration, just some folders are correctly sync´d, and the largest one is not...
I´ve tried your solution, but it didn´t work...
When I check the LOG, the files appear to be in sync, but on dropbox nothing appears.
Still hoping for a solution.
TKS.
Hello Wilce,
Please try to download the complete logs of the NAS and kindly check if there is a Dropbox log. The log may contain information that might help us with the concern.
Regards,
Marty_M
NETGEAR Community Team
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