NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

turbogunner's avatar
turbogunner
Aspirant
Jul 01, 2014

Duo v1 with no files access

Recently upgraded one my computer's and ISP service with new router. I can't access my files on my share or my USB drives attached to my NAS on any of my computers.

Currently getting this error: NAS is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions.

Logon Failure: account currently disabled.

Can access Front view via HTTP: Currently running RAIDiator 4.1.13. Looking at the other post I see I'm way behind on firmware and when I do remote update is says I have the latest.

Current set up is 2 Seagate Barracuda 2 TB 5900RPM SATA 3Gb/s 32 MB Cache 3.5-Inch Internal Desktop Hard Drive ST320005N4A1AS
inside a RND2000 v2

Primary OS's are Win 7 Home, Win 7 Pro and Win 8.1

How do I get the ability to map my drives again?
How do I update to the newest firmware?

6 Replies

Replies have been turned off for this discussion

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More