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Forum Discussion
Egnyte Local Cloud share (ELC) inaccessible
Up until a few days ago despite some weird permission issues the Egnyte ELC partition on the ReadyNAS Pro 6 was accessible. Now however the share is inaccessible despite the fact that other mapped s...
Thanks for offering your input guys, we really appreciate the help.
Our engineers worked with gndobson to get the issue resolved. It turned out to be a Windows server map drive issue with the ReadyNAS. In some instances of Windows server, old user information would get cached on the system and wouldn't allow new users to map a drive with their new credentials, so the old user information somehow kept showing up. To solve and test this issue, we mapped from a different machine and new users were able to access the OLC share just fine.
~ Johnny
Our engineers worked with gndobson to get the issue resolved. It turned out to be a Windows server map drive issue with the ReadyNAS. In some instances of Windows server, old user information would get cached on the system and wouldn't allow new users to map a drive with their new credentials, so the old user information somehow kept showing up. To solve and test this issue, we mapped from a different machine and new users were able to access the OLC share just fine.
~ Johnny
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