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Forum Discussion
Solved
Emails asking me to migrate from ReadyCloud to myNetgear.com and upgrade firmware to 6.5.0
Hi. I'm getting emails asking me to migrate and upgrade the firmware. I've clicked links to migrate, but I can't find the new firmware. I have 6.4.2. If I click "check for updates" it tells me I ...
Hi i-CONICA,
"This email message is to notify you that your ReadyCLOUD account is changing to a MyNETGEAR single sign-on account. By migrating your existing ReadyCLOUD account to a MyNETGEAR single sign-on account, we offer you one single sign-on account to manage all your NETGEAR products. This transition will take place in early May.".
It's early May now but the changes are not live yet and the new firmware is not yet released.
I thought these emails were phishing emails, are they real and if so in the future how can we tell them from phishing emails?
Thank you
They're real. People here have quoted and referred to it.
You can tell it's real as the sender as reported by your email client is netgear.com and also the links go to netgear.com.
I have an Ultra 6.
Will the upgrade to 6.5 also be available for that hardware?
JanHussaarts2 wrote:
I have an Ultra 6.
Will the upgrade to 6.5 also be available for that hardware?
If your ultra is already running OS6, then you can upgrade it to 6.5
If your ultra is running 4.2.x firmware, you'd need to first switch to OS6. That is not supported by Netgear, but many have done it. The process includes a factory reset, so the data will need to be restored from backup. There are instructions in the forum if you want to pursue it.
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