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Forum Discussion
pizzaboy_75
Mar 14, 2018Aspirant
eth0 Network Interface broken after Software Upgrade to 6.9.3
Hi, after updating my RN202 to Version 6.9.3, the network interface eth0 seems to be broken, it does not pick up a link (no led) and is greyed out in the admin interface. eth1 still works as ...
JohnCM_S
Mar 14, 2018NETGEAR Employee Retired
Hi pizzaboy_75,
Welcome to the Community!
It may be best if you contact support so they can do a hardware check if it is the NIC that stopped working.
Regards,
JohnCM_S
NETGEAR Community Team
- pizzaboy_75Mar 14, 2018AspirantYes but I highly doubt this is a hardware failure since it happened directly after upgrading the firmware.
- YeZMar 15, 2018NETGEAR Expert
Thank you for the information, we'll look into this soon.
- mdirvinMar 16, 2018Aspirant
I also had an interface problem after updating to 6.9.3, different than yours. In my case the computer started locking up during a file transfer, I had to reboot the NAS, and computer. Many times until the light went on. Even though I'm on a mac I was using SMB. I switched over to AFP service and the problem went away. I'm on a iMac Pro with a 10Gb port, I'm sure that has something to do with it. My wifes iMac with a 1Gb port is not having a problem.
Mike
- StephenBMar 16, 2018Guru - Experienced User
mdirvin wrote:
I also had an interface problem after updating to 6.9.3, different than yours. In my case the computer started locking up during a file transfer, I had to reboot the NAS, and computer. Many times until the light went on. Even though I'm on a mac I was using SMB. I switched over to AFP service and the problem went away. I'm on a iMac Pro with a 10Gb port, I'm sure that has something to do with it. My wifes iMac with a 1Gb port is not having a problem.
What NAS model do you have? Is the NAS also using 10GBASE-T, or is is using normal gigabit?
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