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Cavy's avatar
Cavy
Aspirant
May 03, 2019
Solved

eth0 Network Interface broken after Software Upgrade to 6.9.3 Still broken in 6.10.0

Hi All,

I refer to this old post https://community.netgear.com/t5/Using-your-ReadyNAS-in-Business/eth0-Network-Interface-broken-after-Software-Upgrade-to-6-9-3/m-p/1639609#M149610 becuse this is when my issues started. Yeh yeh I know, like 3 years wow....anyways

I'm now on 6.10.0 and have regularly done updates, with the thought that the firmware should fix this issue, as it was the firmware that broke it, but nooooo, still a problem.

I cannot;

Reboot and get a NIC link

Shutdown and powerup and get a NIC link

This is on both NICs too.

I have to pull the power plug as I get the do_exit+9ec error, but has recently changed to do_exit+4cc error.

The fan winds up at boot, but eventually calms down.

To get a NIC link, I must wait around 10-15 minutes to put the power plug back in, and then only sometimes it gives me a link light.

I've got dosen's of RN boxes with clients over the years and have not come across this issue, so does this mean I just landed a lemon(it was working perfectly on 6.9.2 though) or did 6.9.3 really break something?

I've only lasted this long, as 6.10.0 really did a nasty, where I've had to do a factory reset, and 2 x OS Reinstalls, in which I've only reset up tonight.

I dread having to do FW upgrades on my RN214 because of the pain that they cause.

 

Netgear ppls, what needs to happen to fix this????

 

Thx in adv

Paul.


  • Cavy wrote:

    Yep, I would but the company I bought it from is "no more".


    I was talking about doing an RMA with Netgear.  

     

    If you are the original purchaser, the manufacturer's warranty is 3 years.  The RN214 was introduced in the fall of 2016, so most owners should still be covered by the warranty.

11 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    If your NAS is under warranty, then I suggest doing an RMA.

    • Cavy's avatar
      Cavy
      Aspirant

      Yep, I would but the company I bought it from is "no more".

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Cavy wrote:

        Yep, I would but the company I bought it from is "no more".


        I was talking about doing an RMA with Netgear.  

         

        If you are the original purchaser, the manufacturer's warranty is 3 years.  The RN214 was introduced in the fall of 2016, so most owners should still be covered by the warranty.

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