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Forum Discussion
KanORS
Nov 08, 2017Aspirant
Factory Reset not working using sys button
Hi Netgear,
I'm trying to Factory Reset my ReadyNASRNRX4000 but nothing will happen when i pressing the sys button in the front panel.
I'd pressed about 10-15 minutes continously of SYS button.
Can anyone help me to overcome this problem.
15 Replies
- mdgm-ntgrNETGEAR Employee Retired
Did you follow the procedure: How do I access the boot menu on my ReadyNAS 1500 / 2100?
- KanORSAspirant
Yes I did, but after pressing the SYS button for about 10-15 minutes no LEDs lit up, nothing happens.
- mdgm-ntgrNETGEAR Employee Retired
So you pressed and held the SYS button
Briefly pressed the power button to turn the NAS on
Continued to hold the SYS button?
That could suggest that the SYS button might be faulty.
If you remove the disks from your NAS, wipe the partitions off it (don’t format, delete the partitions) and put the disks back in the NAS this will trigger a factory reset.
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