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Forum Discussion

KanORS's avatar
KanORS
Aspirant
Nov 08, 2017

Factory Reset not working using sys button

Hi Netgear,

I'm trying to Factory Reset my ReadyNASRNRX4000 but nothing will happen when i pressing the sys button in the front panel.

I'd pressed about 10-15 minutes continously of SYS button.

Can anyone help me to overcome this problem.

15 Replies

    • KanORS's avatar
      KanORS
      Aspirant

      Yes I did, but after pressing the SYS button for about 10-15 minutes no LEDs lit up, nothing happens.

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        So you pressed and held the SYS button

        Briefly pressed the power button to turn the NAS on

        Continued to hold the SYS button?

         

        That could suggest that the SYS button might be faulty.

         

        If you remove the disks from your NAS, wipe the partitions off it (don’t format, delete the partitions) and put the disks back in the NAS this will trigger a factory reset.

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