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Forum Discussion
Cornerfield
May 22, 2020Aspirant
File Gone or Inaccessible on ReadyNAS Ultra2 RNDU2220
I got back access to my NAS device, but ALL the files there are gone... I was not even able to access the NAS from my computer, but thanks to experts' help on this forum I got access back. The new pr...
- May 24, 2020
Also, I suggested enabling HTTP for the share.
Click on the services on the left, and then "Standard File Protocols". Scroll down until you see HTTP. Make sure it is checked, and that the redirect is set to "none selected", and login authentication is set to "disabled" as shown below. Then click apply.
Click on "Shares" again (then Share Listing), and click on the http/s icon for the Primary share. You should see this
Set Default Access to Read/write, and then click apply again.
After this, you will hopefully be able to access your files with Windows Explorer.
If that fails, also try to browse to http://192.168.0.142/Primary
You should also see the files there - if you do, then try to download one of them, and see if that works.
Cornerfield
May 22, 2020Aspirant
I forgot to mention that when I check Properties of the "Primary" folder right below the NAS icon in the file brouser, I get:
Size: 0 bytes
Size on disk: 0 bytes
When I check Properties of the subfolder below the "Primary", the subfolder that contains all other subfolders, I get:
Size: 121 GB
Size on disk: 10.9 GB
Contains: 8,892 Files, 335 Folders
Please look at the attached screenshot. Thanks again!
Cornerfield
StephenB
May 22, 2020Guru - Experienced User
Try enabling http for the share on share settings for Primary, and then browse to http://nas-C1-A8-0A/primary. That should show you the subfolder. Navigate into it, and see if you can download one of the images in the folder.
- CornerfieldMay 22, 2020Aspirant
StephenB,
Thanks for extending help once again. By right-clicking on the "Primary" I went Properties => Network. I got an error message saying "Microsoft Networking: The server nas-C1-A8-0A could not be found on the network." Then I can not go any further. It is very wierd as I can certainly see the NAS icon in the file brouser and all the subfolders in there...but the computer says it is not there, and all the files are gone or can not be opened.
Should I go somewhere else to enable the share for the "Primary"?
I did try to move several image files into a subfolder in the NAS. Somehow two of them made it successfully while others did not move. And I can see and open those two image files that I just moved. Those two files are the only files in the NAS that I can now open. Very strange.
Cornerfield
- StephenBMay 23, 2020Guru - Experienced User
Try using the NAS IP address instead of it's hostname (e.g., \\xxx.xxx.xxx.xxx ).
Also, as I suggested, try opening the NAS admin ui in your web browser, and enabling http for your share.
- CornerfieldMay 23, 2020Aspirant
StephenB,
Thanks for the suggestions.
I put in the NAS device's IP address, and I got an error message saying "Windows can not access..." When I hit "Diagnose" in the message box, I get another error message "Troubleshooting could not identify the problem."
When I try to open the admin UI by clicking on "https://192.168.0.142/admin/" then MS Edge opens up, and I get a "This site is not secure" message and can not go any further.
Cornerfield
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