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Forum Discussion
Cornerfield
May 22, 2020Aspirant
File Gone or Inaccessible on ReadyNAS Ultra2 RNDU2220
I got back access to my NAS device, but ALL the files there are gone... I was not even able to access the NAS from my computer, but thanks to experts' help on this forum I got access back. The new pr...
- May 24, 2020
Also, I suggested enabling HTTP for the share.
Click on the services on the left, and then "Standard File Protocols". Scroll down until you see HTTP. Make sure it is checked, and that the redirect is set to "none selected", and login authentication is set to "disabled" as shown below. Then click apply.
Click on "Shares" again (then Share Listing), and click on the http/s icon for the Primary share. You should see this
Set Default Access to Read/write, and then click apply again.
After this, you will hopefully be able to access your files with Windows Explorer.
If that fails, also try to browse to http://192.168.0.142/Primary
You should also see the files there - if you do, then try to download one of them, and see if that works.
Cornerfield
May 22, 2020Aspirant
I forgot to mention that when I check Properties of the "Primary" folder right below the NAS icon in the file brouser, I get:
Size: 0 bytes
Size on disk: 0 bytes
When I check Properties of the subfolder below the "Primary", the subfolder that contains all other subfolders, I get:
Size: 121 GB
Size on disk: 10.9 GB
Contains: 8,892 Files, 335 Folders
Please look at the attached screenshot. Thanks again!
Cornerfield
Sandshark
May 23, 2020Sensei - Experienced User
Cornerfield wrote:
Please look at the attached screenshot. Thanks again!
You're still getting only the information Windows knows, which is controlled by Samba permissions. You need to go to the NAS admin GUI or use HTTP(s) as StephenB said to access ther files to find out what;s really there and what's just hidden from Windows (likely due to permissions issues).
Lets get you your files back before you move on to upgrading to OS6. You need to re-format the drives when you do that, so you have to have backed up all your data. Once that's solved, you can likely locate many messages in the forum by doing a Google search (avoid the forum search engine, it's abominable) and go by the newest one(s). Or, open another message chain.
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