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Forum Discussion
ravens0610
Sep 11, 2018Aspirant
Folder is not being created - ReadyNAS 2120v2
I am trying to create a new folder. I click on the new folder icon, fill in the appropriate fields and click on OK. The ReadyNAS takes about 1 minute, where it looks like it is creating the folder,...
JohnCM_S
Sep 11, 2018NETGEAR Employee Retired
Hi ravens0610,
Can you download system logs and then provide it to us? You can upload it to a file sharing site and then PM me the download link.
Regards,
ravens0610
Sep 11, 2018Aspirant
John,
I tried twice to download the logs and both times, it appears that the NAS is not responding. The request timed out both times. So, I took a snipping tool picture of the logs from now back to last Thursday, September 6.
Question #1: Should I include the picture as attachment? I don't believe there is any sensitive data in the picture.
Question #2: If I don't include the picture as an attachment and I move it to a file sharing site, how to do I PM you the link?
Thanks,
ravens0610
- ravens0610Sep 11, 2018Aspirant
John,
Some more information that I just noticed. It appears that the NAS is not responding when I try to create the folder. I'll explain .. when I went to try to download the logs, (using Chrome) I kept seeing the phrase 'waiting for <name of NAS>' flashing in the lower left corner of the screen. Eventually, the request to download the logs timed out. Just now for grins and giggles, I tried to create the folder again and I noticed that the phrase 'waiting for <name of NAS>' flashing in the lower left hand corner of screen ... so my thinking is that the NAS is not responding to the request to create the folder and eventually timing out. Hopefully, this helps.
Thanks,
ravens0610
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