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TerryG80's avatar
TerryG80
Aspirant
Aug 23, 2015
Solved

Folder turned invisible after moving

I was trying to move a folder out of a directory to the root of my NAS so I grabbed it from tree view and dragged it to the root directory.  Everything appeared to go smoothly, until it finished moving, then the directory and all the files inside it disappeared.  I assumed I had done something wrong, so I tried to make a folder with the same name of the folder I tried to move but recieved an error 1013050001 pre_proc_add_share() failed with status=1.  I assume this is because there is already a folder with that name present, I just can't see it.  I have tried to access the folder a few different ways, along with rebooting, but nothing is making it appear.

 

Any ideas or suggestions?

 

Thanks

Terry


  • TerryG80 wrote:

    I've tried browsing the NAS via ftp and the web ui by signing in as admin and using my password, but the folder still isn't appearing.  I may be misunderstanding what you mean by "browse \\NAS\data with admin credentials" tho, so I may not be following your directions properly.  I'll do some more digging around and see what I can find.

     

    Not FTP, and not the web ui.  It has to be SMB.

     

    With Windows enter \\nasname\data into the file explorer address bar (win 10) or windows explorer (other windows).

    Log on is "admin" (no quotes) with the NAS admin password.

     

    Or open cmd, and enter

    net use * /delete

    net use T:\ \\nasname\data  /user:admin password

     

    That will mount the data volume as drive letter T.

     

    In all the examples above, the direction of the slashes matters.  You can use either the nas name or its ip address for nasname

9 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    What NAS are you running (and what firmware)?

     

    By the "root" do you mean the volume? (data or c)

    • TerryG80's avatar
      TerryG80
      Aspirant

      Sorry I didn't give more information in the original post.  I'm using a ReadyNAS 104 on firmware 6.2.5.  I tried dragging it to data, and I'm pretty sure the progress bar at the top showed it being moved to data.

       

      I tried running a balance with no luck, I had read somewhere that may help.

       

      Thanks for the reply

      Terry

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        Please send in your logs (see the Sending Logs link in my sig).

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