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Forum Discussion
Forbidden Error on Backup of PC Folder synch to NAS
Hi,
On 1 PC I get the following error
"An error occurred during synchronization. Access is denied to upload file to server.
<filename> Reason : Forbidden"
On another PC I get no error at all and my file synch OK.
This looks like a authorisation issue to me.
However I am going round in circles attempting to resolve.
The user on Win 7 is called Jimmy on the NAS (RN102) there is also a user Jimmy both passwords are identical.
The ReadyCloud app is loaded with the ReadyCloud account (user name is not Jimmy) and is successfully connected to
the NAS.
Any help would be greatly appreciated. NB : this working on another PC to the same NAS
12 Replies
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Hello malray,
Welcome to the community!
Do you have any firewall software enabled on that computer that is getting the error message?
Maybe checking the security settings of the folder that you are trying to synch with the NAS would also help.
Regards,
Hi JennC,
Windows firewall was running. Disabled it and tried again – same problem.
What measures do I need to follow to ensure the security settings are correct ?
Regards
Hi JennC,
Just did a test.
On the problem machine I logged on as the ReadyCloud user that is known to work.
This works ok. I can succesfully backup a folder on the PC. This leads me to believe any security users are RadyCloud specific and not realted to the Windows security.
So - what do I need to do to have this function on the problem ReadyCloud user account work ?
In the NAS Admin page I can clearly see the ReadyCloud user account that is being used with the ReadyCloud Windows desktop App. Just as I can see the user that works on both machines.
Look forward to your recommendations.
Many thanks
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