Forum Discussion

Guide

Jan 06, 2021

Front view does not load any more

Hi guys, after my NAS cashed recently i managed to restart it - via OS reninstall follwoing the step by step in the user manual. Now the ready nas has finisched the data check and i can access al...

mdgm

Virtuoso

Jan 06, 2021

A full 2GB OS partition is one possible reason that Frontview won't load. There are other possibilities e.g. a broken config usually related to an add-on. If it is a full OS partition or broken config and you can still access your data it's probably a straightforward fix, but it may not be.

You can't SSH in if you have not already enabled it, unfortunately. That would be the simplest way to troubleshoot this.

You can however boot to tech support mode (power down, then once it has powered off press and hold POWER button for about 15 seconds. The disk LEDs will blink about once every 5 seconds. Release the POWER button after the third blink).

Telnet can be used to troubleshoot it in tech support mode.

However if you are not familiar with that you may be better off backing up your data, then doing a factory reset (wipes all data, settings, everything) and restoring data from backup. Though the factory reset wipes everything including your logs so you wouldn't know for sure what went wrong.

Stevenup

Guide

Jan 06, 2021

hi mdgm,

thanks for that - i am no expert but i managed to connect to the nas via telnet. please can you advicse the commands i need to use to find the OS partition and see the size of the log file? happy to privide screen shots for you to review and advise future instructions.

The Factory is also a possiblity - however i prefrere to learn something here and like to attempt to fix it via telnet if you guys can assist me and guid me through this process.

thanks, Steven

Stevenup
Guide
Jan 06, 2021
see SSH screenshot. where to from here? thanks
- StephenB
  Guru - Experienced User
  Jan 06, 2021
  Of course we don't know exactly what you did after you logging into the NAS. Normally you'd enter the following commands to get normal access to the OS partition:
  
  # start_raid.sh # mount /dev/hdc1 /sysroot # mount --bind /proc /sysroot/proc # mount --bind /dev /sysroot/dev # mount --bind /dev/pts /sysroot/dev/pts # chroot /sysroot /bin/bash
  
  This assumes you are running XRAID. (Note you don't actually enter the # at the beginning).
  
  After that you can look at the OS fullness by entering:
  
  # df // -h # df // -i
  
  The first command tells you how much free space there is on the OS partition. Normally only 25% of the space is used.
  
  The second command tells you how many inodes are used. It's rare to run out of inodes, but it can happen, so it's worth checking.