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chrispiner's avatar
chrispiner
Aspirant
Jan 03, 2017
Solved

ReadyNAS 1500 Blank Front View

Hello.

 

We have a ReadyNAS 1500 that was working well until today. HDD 4 showed a blinking light so the unit was powered down. Upon powering the unit back up, FrontView allows you to log in (http://ip/admin) but nothing is displayed. I have executed an OS Reinstall and the issue is still present.


Could anyone shed any light on what may be going on and how we might rectify the issue?

 

Many thanks,

 

Chris

  • mdgm-ntgr's avatar
    mdgm-ntgr
    Feb 06, 2017

    You've got a bad disk (probably disk 4). I've sent you a PM with details that should help you confirm which disk it is.

11 Replies

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  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello chrispiner,

     

    I have some questions to ask, I have summarized them below:

     

    • Does RAIDar still detect the NAS?
    • If so, what does it say?
    • Can you still access the shares through Windows explorer?
    • What is the current firmware version?
    • How many disks are inserted?
    • Do you have backup of the data?

     

    It is possible that there is more than 1 disk causing the problem to access the NAS. 

     

    Welcome to the community!

     

    Regards,

    • chrispiner's avatar
      chrispiner
      Aspirant

      Thanks for your reply.

       

      - RAIDar does still detect the NAS and labels it as: Volume C: RAID Level X2. Not Redundant. A disk failure will render this volume dead.

      - We can still access the shares through Windows Explorer

      - The current firmware version is 4.2.19

      - There are 4 disks in the NAS, all of size 2TB.

      - There is no backup of this data :smileymad:

       

      Thanks!

       

      Chris

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