Forum Discussion

Apprentice

Apr 13, 2017

Frontview not accessible ReadyNAS Ultra4 Plus

I noticed today that I'm unable to login to my Ultra 4 Plus via Frontview. I can however see all the files using SMB. It's running OS 6.6.1 and I'm able to download the logs using RAIDar if that he...

ReadyNAS OS 6 on Legacy models

mdgm-ntgr

NETGEAR Employee Retired

Apr 14, 2017

Send in the logs (see the Sending Logs link in my sig)?

NASguru

Apprentice

Apr 14, 2017

mdgm wrote:
Send in the logs (see the Sending Logs link in my sig)?

MDGM, the logs have been sent. Thanks for taking the time out to look it over.

NASguru
Apprentice
Apr 17, 2017
mdgm-ntgr Any updates? I sent the logs last week and curious if anything stood out.
- mdgm-ntgr
  NETGEAR Employee Retired
  Apr 18, 2017
  The logs you sent were incomplete. I need the journal logs to fully diagnose this.
  
  You could try updating to 6.7.1 Beta using https://ip.address.of.nas/fwbroker and see if this helps.
  - NASguru
    Apprentice
    Apr 18, 2017
    mdgm wrote:
    The logs you sent were incomplete. I need the journal logs to fully diagnose this.
    
    You could try updating to 6.7.1 Beta using https://ip.address.of.nas/fwbroker and see if this helps.
    
    I sort of figured you would say that, but unfortunately the only logs I can grab are those offered through RAIDar. It makes me wonder what use those logs are if they are incomplete. That said, I looked at the FW update URL you posted from other links and willing to give it a whirl but don't have 6.7.1.beta available to me. Or at least, it's not shown as an option when I enter the link. However, there is a local update possible if I could download 6.7.1 beta seperately. See screen shot below. Thoughts?