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Starlionblue3's avatar
Oct 01, 2015
Solved

Frontview shows ReadyNAS NVX as dead, but everything works fine.

Hiya.

 

I have a ReadyNAS NVX with 4x 3TB Seagate disks. It has been chugging along for years without any issues.

 

After a power outage a few days ago, Frontview shows the volume as a yellow blinking light and the volume as "Dead. This volume is no longer available.". Also the log keeps emptying, only saving the last few entries. The UPS also shows as disconnected. If I want to reboot, I can't use Frontview. Only works with the power button.

 

Despite all that, accessing shares works normally and the users aren't noticing anything. The LCD show the volume as normal and the UPS as connected. The only thing reporting a problem is Frontview.

 

I've tried reinstalling the firmware in various ways, down to using the reset button and boot menu. Only the boot menu variant works, inasmuch as the LCD (and amazingly Frontview) tells me the firmware was updated. Or was it? The network settings remained the same so I have my doubts.

 

Any ideas on how to get Frontview working again?

  • StephenB's avatar
    StephenB
    Oct 02, 2015

    Starlionblue3 wrote:

    Not a huge amount but some. Can I delete everything in tmp and var/log?...


     You should be able to delete everything in /tmp.  Not so sure about /var/log.  Some of those files are probably open (in which case the system won't let you delete them).  I think the others will likely be recreated.

     

    I think there must be a folder that has a lot of extraneous files in it - the trick is finding it.  If you ever used ReadyDLNA, also look in /var/cache/minidlna

     

    find . -mindepth 1 -mount | wc -l

    will count all the files in the current folder and its subfolders.

     

    Try it in /var /usr /lib /etc ... and see if you can find the folder.


    ...Every delete seems to give me a measly 1 extra inode free...


    Yes

15 Replies

  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Do you have ssh enabled?  If so you might want to check the fullness of the OS partition.

     

    If not, start by trying to delete all the logs. DON'T try to download them.

    • Starlionblue3's avatar
      Starlionblue3
      Tutor

      .

       

      Thanks for your reply. I don't have SSH installed. How would I delete all logs without SSH installed?

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Frontview has a delete control on the log page.  The page for backup jobs also has a delete log control for each backup job.

         

        My thinking here (completely speculative) is that something related to the power cut caused one or more logs to overrun.  If the OS partition gets too full, the NAS begins to act badly (and can eventually brick).

         

        Another approach (if you are the original purchaser) is to open a support request at support.netgear.com.  There is a charge for per-incident support, but if you don't have ssh enabled already, that might be your best option.

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