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Retired_Member's avatar
Retired_Member
Feb 07, 2018

FTP Backup error

Firmware 6.9.2

Occasionally, FTP scheduled backup fails with the errors below. We scheduled the exact FTP backup activities with another client, and everything works: only the ReadyNAS fails.

-------- Backup Job Information --------
Backup Job Name: XXX
Backup Job Type: Full
Protocol: ftp
Backup Source: [remote:ftp]/ftp://xxxx
Backup Destination: xxx
Backup Start Time: Wed Feb  7 2018 15:05:02
Backup Finish Time: Wed Feb  7 2018 15:09:18
Backup Status: Fail: Connection cannot be established. Check the connection and authentication, if required.

10 Replies

  • Retired_Member's avatar
    Retired_Member

    Up!


    Retired_Memberwrote:

    Firmware 6.9.2

    Occasionally, FTP scheduled backup fails with the errors below. We scheduled the exact FTP backup activities with another client, and everything works: only the ReadyNAS fails.

    -------- Backup Job Information --------
    Backup Job Name: XXX
    Backup Job Type: Full
    Protocol: ftp
    Backup Source: [remote:ftp]/ftp://xxxx
    Backup Destination: xxx
    Backup Start Time: Wed Feb  7 2018 15:05:02
    Backup Finish Time: Wed Feb  7 2018 15:09:18
    Backup Status: Fail: Connection cannot be established. Check the connection and authentication, if required.

     

    • Amidala's avatar
      Amidala
      NETGEAR Expert

      What about now? Do you want to try upgrading to 6.9.3?

      • Retired_Member's avatar
        Retired_Member

        Yes of course. I'm upgrading just now.

        Will tell you in a couple of hours.

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